See also:

• Business: Business Services: Quality Control and Tracking: Software  (93)
• Business: Customer Service: Software  (40)
• Computers: Software: Configuration Management: Bug Tracking  (92)

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Acacia Help Desk - Features include Win32 administrator client, knowledge management, call tracking, email functionality, and system reporting..

Control-F1 - Provides enterprise solutions for live and automated support..

Double IS - Software enabling facility managers to track work orders, room booking, and building maintenance..

HelpTrac - Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency..

Internet Software Sciences - A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available..

Kemma Software - The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web..

LBE Help Desk Software - Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting..

The Management and Help Desk Community - A portal of news, information and interactivity for both help desk software and management issues.

NetHelpDesk - Helpdesk software for network support staff. Functions include fault tracking, change management, SLA, network diagrams and service status monitoring..

NetKeeper - A leading provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet..

PRD Software - Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT.

Softopia - Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user inquiries. Includes a Windows client and a web interface..

Surado - Features Win32 administrator application, Web-accessible interface, client information management, and lead management..

Vertical Solutions Inc. - Develops and implements customer service, help desk and sales force automation software..

Wickett Software - Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration..

World Web Dynamics - Live Demo of help desk software, including specific offerings for school districts..